Mon-Fri 7:30am - 5:30pm | Sat By Appt

FAQs

1.  Make sure everyone involved is okay, including yourself!

2. Call for ambulance or police, if needed.

3. Start a claim by calling your insurance company, or submitting a claim online.

4.  Make an appointment with an auto body shop to get an estimate and schedule for repairs.

Yes, we offer both loaner and rental vehicles. 

 

Loaner vehicles belong to the shop, are free of charge, and have a 30 mile driving radius. You must have adequate insurance coverage to cover any damage imposed while in your possession. (Valid ID required)

 

Our rental vehicles are provided by Enterprise for our customers while their vehicle is being repaired.  You must have rental coverage on your policy to rent a vehicle from us. (Please see our News section for an explanation of rental coverage!) We handle the billing with your insurance company, you have unlimited miles, and the best part is, you don't have to go to Sioux Falls or Sioux City to pick your rental up- you can pick up and drop off right at our shop!  (Valid ID and credit card required to secure an Enterprise vehicle)

Your deductible is payable to the shop performing the repairs, and payment is required before release of the repaired vehicle.

Absolutely!  Bring it in for us to look at and we'll let you know what we can do!

If we have your cell phone number, or email, our estimating program sends out periodic messages on the progress of your vehicle.  There is also a link you can follow from our website to Carwise.com that will also let you know where your vehicle is in the repair process.  We will call you if an issue comes up, and we always welcome phone calls to inquire about repairs also!

No.  The body shop and insurance company agree on an initial estimate of record amount, and any amount over that is directly billed to the insurance company.  If you do receive an insurance check, you will be responsible to pay the shop that amount, plus your deductible, if applicable.

CONTACT US

Questions? Call 402.667.3285 or fill out the form below and we will be in touch!